When looking for the differences between PRTG vs Zabbix, in terms of Network, Server and Infrastructure monitoring, we want to evenly consider the benefits, pros & cons and strengths/weaknesses of each software suite before making the decision on which one to deploy in our environments. We'll layout out which is the best choice for networking monitoring and a table laying out their features and options.
Some major considerations that we've brought up in previous comparisons and breakdowns of PRTG and other major open-source and commercial alternatives are as follows:
- Support and Enterprise Assistance (Most Important for us)
- Ease of Configuration and Intuitiveness
- Scalability for Future Growth
- Automatic Network Discovery and Mapping
- Extensive Hardware Vendor Support (OID's and MIB)
- Alerts, Reporting, and Notifications (via Email/SMS)
- UI Friendliness and Ease of Use
- Web/Mobile Accessibility and/or App
These requirements above are just a few things we are looking for when comparing these two software suites, and further more, how well they perform in real-world environments.
One of the most important, if not THE MOST important, questions is Pricing.
Zabbix is a Free, Open-Source software package. However, we do not recommend you make your decision based on price alone. As many admins and engineers realize at one point or another in their IT career, you will eventually need help with an issue that arises from a software package you are using.
This is where Support and/or Google comes into play. When dealing with an open-source, Free software package, you'll notice that support is at times, lackluster.
PRTG, on the other hand, has a Free version that allows you to monitor up to 100 Sensors for as long as you want. Pricing then goes up from there as seen in the image below:
Paessler has a team that responds to support issues within 24 Hrs of less (except for weekends) for all Support issues and requests, on top of their ever growing Knowledge base, FAQ's, training videos, Resource center, and Manuals.
Don't let PRTG's price fool you though, as with Zabbix, if you are looking to Buy Enterprise Support or even Migration/Update services, the pricing is not made public, only the levels of support are, as seen below:
Zabbix Upgrade services are however made public, and can be seen here: http://www.zabbix.com/upgrade_services
Here's are the Main Differences & Comparison between PRTG vs Zabbix:
|Network Uptime & Critical|
|Notification & Alerting System||Yes||Yes|
|Automatic Network and Device|
(Website states Auto Mode
But not fully featured)
|Syslog & Event consolidation||Yes||Yes|
|Extensive Built-in Vendor Support||Yes||Yes|
(but not Extensive)
|GUI/Web Intuitive Interface||Yes||Yes|
(very Basic compared
|Network and Topology Maps||Yes||No|
|Bandwidth and Netflow Analysis|
(sFlow, jFlow, IPFix, etc)
|Hardware Health Monitoring||Yes||Yes|
|Wireless Network Mapping and|
|VMware & Hyper-V Support||Yes|
(Vmware, Hyper-V, ESX, Xen Server)
|Yes/3rd Party Add-on|
|VoIP and QoS Support||Yes||Custom Scripts|
|Cloud Service Support||Yes||Yes|
|Server Room Environmental|
|Active Directory/LDAP Integration||Yes||Yes|
|Native Mobile App (iPhone/Android)||Yes||No|
|IP SLA Support/Reporting||Yes||Yes|
|Cost||Free Edition up to 100 Sensors (Unlimited Time)|
More Pricing for Additional Sensor Found on their PRICE LIST
|Download PRTG Free!||Go to Zabbix.com|
All in all, both of software packages are good tools for Monitoring & Managing your Network, we suggest you grab a Free Download of either one and get started monitoring to understand their Full capabilities & feature set.